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Privacy Notice

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or social security number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)


• To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.



How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our websites privacy policy.

Conditions of Use

ALAMO AMMO is not affiliated with any other ammunition supplier in any way. Serving the San Antonio and surrounding areas. All clients must be over 21 and a present a valid ID.

Minimum Age Restrictions: Federal law regulates the sale of ammunition to young people. It bars licensed manufacturers or dealers from selling long gun ammunition to anyone who they believe is under age 18. Also they may not sell handgun ammunition to anyone they reasonably believe is under age 21 (18 USC § 922(b)(1)).

Federal law prohibits ammunition sales, transfer to and possession by anyone who is under indictment for a crime punishable by more than one year imprisonment or convicted of a felony, is a fugitive from justice, is an unlawful user of a controlled substance, is addicted to a controlled substance, has been adjudicated as a mental defective or committed to a metal institution, is an illegal alien, has been dishonorably discharged from the military, and has renounced his or her U.S. citizenship (18 USC § 922(d) and (g)).

Federal law also prohibits anyone from transporting, receiving, or possessing ammunition if he is the subject of a domestic violence order restraining him from harassing, stalking, or threatening an intimate partner or the partner's child. The subject of the order is barred from purchasing firearms or ammunition if a judge (or other hearing officer) determines that the subject poses "a credible threat to the physical safety of the intimate partner or child" (18 USC § 922(d)(8)B). Before making this determination, the court or officer must give the person a hearing opportunity. The law also prohibits anyone convicted of a misdemeanor domestic violence crime from purchasing or possessing ammunition (18 USC § 922(d) and (g)).

ATTENTION: DUE TO THE NATURE OF THE PRODUCTS WE SELL, ALL SALES ARE FINAL.
THERE WILL BE NO COOL-OFF PERIOD, NO TRYING BUYS, NO TEST BUYS.

There are no warranties, explicit or implied, provided for any items sold by Alamo Ammo unless otherwise noted.

Qualified Buyers – Restricted Products: All of our products are intended for adult use only. You must be 21 years old, and should check your local and ordinances before ordering. Ammunition purchases require a copy of your driver’s license of a verbal affidavit confirming that you are over the age of 21 and there are no laws prohibiting you from owning ammunition, except in Illinois we also require a copy of you F.O.I.D. card. Alamoammo sells merchandise only to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. Your purchase of Alamoammo merchandise, whether in person, by telephone, by mail, by fax, or over the internet, legally binds you and your heirs, assigns, transferees and personal representatives as follows: When you order and purchase merchandise from Alamoammo you represent that you are of legal age to purchase the merchandise ordered and that the merchandise can be purchased and owned in your state, county, and/or city of residence. By offering merchandise for sale, Alamoammo does not represent or warrant that any specific purchaser may legally purchase, own, or possess the merchandise ordered. CHECK YOU LOCAL LAWS! Alamoammo merchandise may be dangerous, even deadly, if used improperly, negligently, and/or illegally. When you purchase merchandise from Alamoammo, you agree that you shall use the purchase merchandise in a safe and legal manner, consistent with all applicable laws, recognized safety rules, and good common sense. You further agree that you shall train and supervise minors in the use of Alamoammo merchandise and that you shall take such steps as may be reasonably necessary or required by applicable laws to keep Alamoammo merchandise out of the hands of minors and untrained and/or immature individuals. When you purchase merchandise from Alamoammo you agree to assume all risks related to and/or arising from your ownership and use of the merchandise and agree to indemnify and hold Alamoammo harmless from any and all claims brought by any person or entity against Alamoammo related to and/or arising from your ownership and/or use of the merchandise. Before ordering, please check for examples of restricted items in your area. Shipping and Returns

States Prohibiting Armor-Piercing Ammunition: Oklahoma, Texas.

This Web site may contain typographical errors or inaccuracies and may not be complete or current. alamoammo.com therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. The processing of a payment and acknowledgement of an order does not constitute a legally binding contract. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

BILLING & SHIPPING ADDRESSES:
1. The billing address entered when completing your order MUST MATCH EXACTLY the billing address for the credit card you are using (the address where you get your credit card bill). If it does not, your order can be delayed. Please contact our customer service department to help expedite the order.

PAYMENT METHODS:
1. Payment can be made by VISA, MasterCard, or American Express, for prompt shipment. Credit Cards are only accepted from USA.

RETURNS INFORMATION

1. GENERAL RETURNS INFORMATION:
We have a strict NO RETURN policy for any product. No product shall be able to be returned for a like item, or a cash refund. All damage claims shall be between the shipping company and you. All other returns or claims shall be with the manufacturer. On any returned shipment there is a 20% restocking fee applied along with shipping charges.

CANCELLATION INFORMATION

1. GENERAL CANCELLATION INFORMATION:
With any order where the fax authorization or the FOID card are not provided, there is a 20% restocking fee applied.

Price Disclaimer: ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

EXTRA ORDER INFORMATION:

We try our best to have everything in our store available 100% of the time, but there are times that items may become temporarily low on stock before your order is processed. In these cases we reserve the right to ship partial orders immediately and place the rest on backorder.


ALTERNATE SHIPPING ADDRESS
This is ONLY for persons that need to use a Alternate Shipping address
Please use this form if you have provided an alternate shipping address
In order to help us ship your order, please provide us with an email or
fax with the following information:

A copy of your picture I.D., with your signature at the bottom with the address you wish to send it to, and a copy of the credit card used for the order for verification.

Please note that we do not need to see all of your personal information, we only need to see your name, address, and picture. This also applies to the credit card; we only need to see the last four digits. You are always welcome to black out any information you do not want shared with us.

A document stating that you want your order shipped to the address of choice.

You can send this information to either our fax line: 210-341-9303, or send it to our email at customerservice@alamoammo.com.


EXAMPLES of what to send:


This is just for your safety as well as ours to confirm that this is not a fraudulent charge.

Please note that you have four business days to send in this paperwork or your order will be refunded back to you.


ALL ALTERATIONS TO ORDERS MUST BE DONE BY EMAIL FOR THEM TO BE PROCESSED


SHIPPING TIMES on all FedEx shipping times are the actual shipping time and do not include processing times, so please make allowances for the process and check store hours for time sensitive orders.


Orders containing AMMUNITION will be shipped "Fedex Ground, ADULT SIGNATURE REQUIRED"
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